Expert Service
Machine Repairs
We'll treat your machine like our own. All brands serviced, free estimates, and work you can trust from technicians who truly love the craft.
What We Do
Our Repair Services
From a simple cleaning to a full mechanical overhaul, we have the expertise to get your machine back to its best.
Tune-Up & Cleaning
3–5 business daysA full internal cleaning, lubrication, and calibration to restore your machine to peak performance. Recommended annually for machines in regular use.
- Complete disassembly and cleaning
- Lubrication of all moving parts
- Tension and timing calibration
- Test stitching on multiple fabrics
Mechanical Repairs
5–7 business daysFrom broken needles to timing issues, skipped stitches to jammed feed dogs — our technicians diagnose and fix it right the first time.
- Full diagnostic assessment
- Parts replacement as needed
- Timing and tension correction
- Post-repair performance testing
Computerized Machine Service
7–10 business daysExpert servicing for modern computerized and embroidery machines. We handle software diagnostics, sensor calibration, and electronic component repair.
- Software diagnostics and updates
- Sensor and motor calibration
- LCD and control panel repair
- Embroidery hoop alignment check
Preventive Maintenance Plan
Scheduled appointmentProtect your investment with our annual maintenance plan. We keep your machine running like new so you never have to worry about mid-project breakdowns.
- Annual tune-up included
- Priority scheduling
- Discounted parts and labor
- Free pick-up and drop-off (local)
Common Questions
Repair FAQs
Do you service all brands?
Yes — we service all major brands including Brother, Singer, Janome, Bernina, Pfaff, Husqvarna Viking, Baby Lock, and more.
Do I need an appointment to drop off my machine?
Walk-ins are welcome during store hours, but we recommend calling ahead so we can give your machine the attention it deserves right away.
How will I know when my machine is ready?
We'll contact you by phone or email as soon as your machine is serviced and ready for pickup.
Do you offer estimates before starting repairs?
Absolutely. We provide a free estimate before any repair work begins. You approve the work before we proceed.
Can you repair vintage or antique machines?
We love a challenge. Our technicians have experience with vintage machines and will do their best to source parts and restore your machine.
Get in Touch
Ready to Book a Repair?
Drop by the shop, give us a call, or send us an email. We'll get your machine assessed and back in your hands as quickly as possible.
Visit Us
134 Main Street, Suite 1
PO Box 5, Leicester, NY 14481Store Hours
Monday – Saturday: 11:00 am – 2:00 pm
Sunday: ClosedCall Us
(555) 000-0000Email Us
[email protected]